Create a Support Ticket

Tips for a Faster Resolution

• 1

  Describe what happened and what you expected to happen.

• 2

  Include any error messages or codes you see on screen.

• 3

  Note when it started and whether anything changed recently.

• 4

  Tell us how many people are affected - just you, your team, or the whole office.

• 5

  Set the right priority so we can respond appropriately.