System Integrations

Connect your CRM, accounts, HR, and line-of-business systems so data flows automatically and your team stops re-keying information.

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System Integrations.

Most businesses run on multiple software platforms that were never designed to talk to each other. The result is manual data entry, copy-pasting between systems, and information that is out of date before it reaches the people who need it. System integration solves this by connecting your platforms so data flows automatically, accurately, and in real time.

Coffee Cup Solutions builds integrations between CRMs, accounting packages, HR systems, Microsoft 365, and line-of-business applications. Whether you need Xero to sync with your CRM, client data to flow from your website into your management system, or a nightly data sync between your warehouse platform and accounts package, we design and build the connection so your team can stop being the middleware.

We use REST APIs, Microsoft Graph, webhooks, and custom middleware to build reliable, maintainable integrations. Every integration includes error handling, logging, and monitoring so you know it is working - and so we can fix it fast if something goes wrong. We document everything thoroughly so the integration is not a mystery to your IT team or any future developers.

CRM & Accounts Sync

Automatically sync contacts, invoices, and financial data between your CRM and accounting software - no more double entry.

Microsoft 365 Integration

Connect your business systems to SharePoint, Teams, Outlook, and other Microsoft 365 services using Microsoft Graph APIs.

API Development

Build custom APIs to expose your internal data to other systems, partners, or client-facing applications securely.

Data Migration

Move data between legacy and modern systems with validation, mapping, and reconciliation to ensure nothing is lost or corrupted.

Key Benefits

Eliminate manual re-keying and copy-pasting between systems

Keep data accurate and up to date across all platforms automatically

Free your team from being the human link between disconnected software

Reduce errors caused by manual data entry and outdated information

How It Works

System Audit

We review your current software landscape, data flows, and manual processes to identify integration opportunities.

Integration Design

We design the data mappings, sync logic, and error handling for each integration point.

Build & Test

We develop the integration, test thoroughly with real data, and validate the results with your team.

Go-Live & Monitor

We deploy to production with monitoring and alerting in place, and provide ongoing support to keep things running.

FAQs: System Integrations

If it has an API, we can integrate it. We have experience connecting Microsoft 365, Xero, Sage, HubSpot, Salesforce, various HR platforms, warehouse management systems, and many more. If your software does not have a modern API, we can often work with file exports, database connections, or screen scraping as alternatives.

Every integration we build includes error handling, retry logic, and alerting. If a sync fails, the system logs the error, retries automatically, and notifies our support team. We also build reconciliation tools so you can verify data accuracy at any time.

Yes. We regularly work with older systems that do not have modern APIs. Depending on the platform, we use database connections, file-based imports and exports, scheduled data extracts, or custom middleware to bridge the gap between legacy and modern systems.

Yes. For systems that support webhooks or real-time APIs, we can build instant sync. For others, we use scheduled sync intervals - typically every few minutes - to keep data as current as possible. We recommend the right approach based on your business needs and what each platform supports.

Speak to a System Integrations Specialist

Our specialists will guide you from choosing the right solution to deployment and optimisation, helping you build a reliable, efficient IT environment.